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Uptime and Backups

What the uptime figure covers and how restores actually work.

7 articles

What about uptime and backups

Availability is monitored continuously and backed by a published commitment; backups run automatically on a daily and...

What does the 99.9% uptime figure actually cover

It covers availability of the hosting platform your sites answer from, measured by continuous monitoring rather than...

How do backups work, and can I restore just one file

Automated backups run daily and weekly for every plan, from the smallest order upward, and they are not a paid tier...

How far back do backups go

Far enough to undo yesterday's mistake, not far enough to undo one you made last quarter. That gap is the thing worth...

Are backups kept on the same server as my sites

No. A backup stored on the same disk as the thing it is backing up is not a backup, it is a second copy waiting for the...

Can I take my own backup whenever I want

Yes, whenever you want, as often as you want. The panel generates a full account backup or a partial one on demand, and...

Do you monitor my sites or only the server

We monitor the infrastructure: the machines, the network, the services that make hosting work. That tells us when a...
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