Billing and Refunds

Cycles, volume rates and how the money-back guarantee works.

4 articles

How does the 30-day money-back guarantee work

You have thirty days from ordering to decide the hosting is not what you wanted. If it is not, open a ticket and the...

How do payments and billing cycles work

Card payments through Visa and Mastercard, or PayPal. Monthly is the default cycle and carries no commitment. Longer...

What is the lowest price per IP I can actually reach

The lowest rate comes from combining two independent discounts rather than one: the volume band you land in, and the...

Does the price per IP drop as I order more

Yes, in bands rather than continuously, and with one property that is easy to miss and worth a lot of money: the band...
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