Do you offer free migration

Yes, and we do the work rather than handing you a checklist. Files, databases and mail are moved by our team from your current host to the new account. It is included rather than priced separately, and it is worth using even if you are comfortable doing it yourself, because the awkward part of a migration is rarely the copying.

What the migration covers

• Website files. The document root and everything under it.
• Databases. Dumped and restored, with the application configuration updated to match.
• Email. Accounts and stored messages, which is the part people most often forget until it is missing.

What we cannot move is anything only your registrar controls, principally the nameserver delegation, because that change has to be made by whoever holds the domain. That step stays yours, and it is the step that actually makes the move live.

What we need from you

The process is quicker if you arrive with these ready:

1. Access to the current host, ideally a control panel login rather than only FTP.
2. A list of the domains and subdomains in scope, so nothing is quietly left behind.
3. Which mail accounts matter, and whether historic messages need to come across.
4. Anything unusual: cron jobs, custom PHP settings, non-standard directory layouts.

The fourth item is the one that causes most of the surprises. A scheduled task that nobody mentioned does not migrate itself, and its absence is typically noticed a week later when a report fails to arrive.

How it is sequenced

The copy happens while your sites are still live on the old host, so there is no window where the content exists in neither place. You verify the copy on the new account before anything is pointed anywhere. Only then does the delegation change, and only then does traffic start arriving at the new address.

That ordering is what keeps the move uneventful. The alternative, changing delegation first and copying afterwards, is how people end up serving a half-migrated site to real visitors.

Where the estate case differs

Moving one site and moving forty are different exercises. With an estate, the address assignment is a decision rather than an afterthought: each site should land on the address you intended rather than whichever was next in the list, and that is worth planning before the copy starts rather than after.

Doing it in batches also lets you learn from the first batch. The sequencing detail is in Migration Basics, address planning is in IP Diversity, and if you want to talk the specifics through first, contact us.